Last Updated: October 2025
These Terms and Conditions (“Agreement”) apply to all products, installations, repairs, and services provided by YYC Heating & Cooling Pros LTD (“Company,” “we,” or “us”) to any customer (“Client,” “you,” or “your”). By accepting a quote, paying a deposit, or authorizing work, you agree to the following terms.
- Payment, Deposits & Ownership: A deposit, as specified in your estimate or invoice, is required to schedule work. The remaining balance is due immediately upon completion unless otherwise agreed in writing or approved for financing. Payments may be made by cash, debit, e-transfer, credit card, or third-party financing (OAC). Overdue accounts are subject to 2% monthly (24% annually) interest, and collection costs may apply. Installed equipment remains the property of YYC Heating & Cooling Pros LTD until payment is received in full. Financing options are available on approved credit; rates and terms vary by lender.
- Permits & Code Compliance: The Company obtains required mechanical, gas, and electrical permits unless otherwise noted. All work is completed to applicable codes and manufacturer specifications. The Client must provide accurate property information and access for inspections.
- Scope of Work & Change Orders: This Agreement covers only the equipment, materials, and services listed in the approved estimate. Any additional or unforeseen work must be documented in a Change Order, mutually approved in writing, and may result in added cost or extended timelines.
- Scheduling & Delays: JJobs are scheduled on a first-come, first-served basis once the deposit is received. Dates are approximate and may shift due to permits, weather, supply chain issues, or hidden site conditions. The Company is not liable for delays beyond its control but will communicate changes promptly.
- Warranty: New Installations: New Installations: Each installation includes the applicable manufacturer warranty (listed with each product) and a 5-year workmanship warranty covering labour and installation. Workmanship coverage requires regular maintenance as recommended by the manufacturer. Coverage is void if equipment is neglected, misused, altered by others, or damaged by acts of nature.
Repairs: Each repair includes a limited labour warranty for workmanship and materials related to the specific repair, as noted on the work order or invoice. Repair warranties are non-transferable and apply only to the serviced components. Proof of maintenance may be requested to validate warranty coverage.
- Customer Responsibilities: Clients must provide safe access to the job site, including clear pathways, available utilities (gas, water, electricity), and a safe workspace. Clients are responsible for protecting personal property near the work area. YYC Heating & Cooling Pros LTD is not responsible for pre-existing issues, incidental finish damage, or unprotected belongings unless caused by proven negligence.
- Property Conditions & Hidden Issues: The Company is not responsible for the performance or condition of existing equipment, ductwork, gas lines, wiring, or structures not replaced or modified by us. Hidden issues such as asbestos, mould, structural defects, or deteriorated components may require additional work at added cost. Any such discoveries will be communicated in writing before proceeding.
- Liability & Insurance: The Company carries full liability insurance. In no event shall YYC Heating & Cooling Pros LTD’s total liability exceed the contract price for the project. The Company is not responsible for utility bills, energy performance variations, or issues resulting from misuse, neglect, or lack of maintenance.
- Safety: Our technicians follow all provincial safety standards. Clients must keep children, pets, and personal belongings clear of work areas. Unsafe site conditions may delay or suspend work until resolved.
- Additional Work & Unforeseen Circumstances: If unforeseen work is required (e.g., hidden damage, deficient builder work, or code upgrades), we will notify you in writing. Work will proceed only after written approval, with agreed-upon changes to price or schedule.
- Compliance with Laws: Both YYC Heating & Cooling Pros LTD and the Client agree to comply with all municipal, provincial, and federal regulations applicable to HVAC installations, gas fitting, and electrical work within Alberta. Any necessary adjustments to ensure compliance will be made in good faith.
- Severability: If any provision of this Agreement is deemed invalid or unenforceable, the remaining provisions will remain in full effect.
- Entire Agreement: These Terms, together with the accepted estimate and/or invoice, constitute the entire agreement between YYC Heating & Cooling Pros LTD and the Client. Any amendments must be made in writing and signed by both parties.
- Terms Updates: YYC Heating & Cooling Pros LTD may update these Terms & Conditions without prior notice. The version published on yychvac.com/terms-and-conditions at the time of engagement will apply.
Contact
YYC Heating & Cooling Pros LTD
2100-144 4 Ave SW, Calgary AB
📧 info@yychvac.com 🌐 yychvac.com 📞 (403) 333-3754